Privacy Policy

Privacy Policy

Effective Date: 17th July, 2025

Company Name: Summit MRCOG Ltd

Website: www.summitmrcog.com

Contact Email: admin@summitmrcog.com

1. Introduction

At Summit MRCOG Ltd, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and store your personal information when you use our website and services, including online courses, residential educational programs, and document libraries.

We process your data in compliance with the UK General Data Protection Regulation (UK GDPR) and other applicable data protection laws.

2. What Information We Collect

We may collect and process the following types of information:

- Personal Identification Information: Name, email address, phone number, job title, and medical institution.

- Payment Details: Billing address, payment confirmation (processed through third-party payment providers; we do not store card details).

- Account Information: Username, password (encrypted), course registrations, login history.

- Technical Information: IP address, browser type, device used, and website usage data (through cookies or analytics tools).

- Communication Records: Emails, feedback, survey responses, or customer service interactions.

3. How We Use Your Information

We use your data for the following purposes:

- To provide access to online and in-person educational services.

- To process course bookings and payments.

- To manage your account and provide customer support.

- To deliver revision material and maintain access logs to the document library.

- To send relevant communications about course updates, reminders, and service notices.

- To improve our website and services based on user interactions.

- To comply with legal and regulatory obligations.

4. Lawful Basis for Processing

We rely on one or more of the following legal grounds for processing your personal data:

- Your consent.

- The performance of a contract with you.

- Compliance with legal obligations.

- Our legitimate interest (e.g., improving services, maintaining security, or responding to queries).

5. Sharing Your Data

We do not sell your personal information. However, we may share your data with:

- Service Providers: Such as email marketing tools, analytics platforms, cloud storage providers, and payment processors.

- Legal Authorities: If required to comply with legal obligations or protect our rights.

All third-party services are bound by confidentiality and data protection agreements.

6. Data Retention

We retain your personal data for as long as necessary to provide you with our services and for legitimate business or legal purposes. This generally means:

- Account data is kept while your account is active.

- Transaction records are kept for tax and accounting purposes (usually 6 years).

- Study access logs are retained in accordance with academic integrity and fraud prevention practices.

7. Your Rights

You have the following rights under UK GDPR:

- Right to access your personal data.

- Right to correct inaccurate or incomplete data.

- Right to request deletion of your data ("right to be forgotten").

- Right to restrict or object to processing.

- Right to data portability.

- Right to withdraw consent at any time.

To exercise your rights, contact us at: [Insert Email Address]

8. Data Security

We implement industry-standard security measures to protect your personal data, including:

- Encrypted website (HTTPS).

- Secure password storage.

- Access controls and role-based permissions.

- Regular data backups.

9. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience and collect usage statistics. You will be notified via a cookie banner and may manage preferences accordingly.

10. International Transfers

We do not knowingly transfer your data outside the UK or EEA. If this changes, we will ensure appropriate safeguards are in place in accordance with GDPR.

11. Children’s Privacy

Our services are intended for qualified doctors and adult learners. We do not knowingly collect personal information from individuals under the age of 18.

12. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated "Effective Date." Continued use of our services after such changes constitutes your acceptance.

13. Contact Us

If you have questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact:

Email: admin@summitmrcog.com